Imagine a world where you pick up the phone to call your favorite restaurant, and instead of an awkward silence or a friendly human voice, you get… an AI? That’s right, folks! Yelp is stepping into the futuristic realm by testing an AI-powered call-handling service designed to take the pressure off overworked restaurant staff.
Yes, you heard correctly! Soon, when you dial in for a reservation or, heaven forbid, a complaint about your last meal, an AI will be answering. No more long hold times, no more trying to explain your dietary restrictions to your phone—just a snappy digital brain ready to serve.
And if you’re thinking this is just another gimmick, think again! AI answers will soon extend beyond eateries to include various businesses looking to streamline their phone interactions. Picture it: a robot calmly quelling your hangry demands while keeping the kitchen organized.
So, what do you think of AI getting a voice at your favorite dining establishments? Is it the future of customer service, or just another tech trend destined for a merciless overhaul? Asked to choose between a robot or a human, which would you take? Let’s dive into this brave new world of dining and decision-making!
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